Customer Testimonials

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Google Nov 24, 2022

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Google Nov 11, 2022

Great service. Great people!

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Google Nov 4, 2022

It was good they were fast and friendly

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Google Nov 3, 2022

The best service department every time. Thank you. Y’al are very professional and the service is awesome. I love my Chevy Equinox. 🤗

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Google Nov 1, 2022

Everyone was friendly, professional and helpful.

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Google Oct 30, 2022

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Google Oct 28, 2022

Everyone who i came in contact with was very friendly and helpful. I always appreciate the great customer service!

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Google Oct 17, 2022

Keep up the good work

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Google Oct 15, 2022

Bought a used 2018 through this dealership and found out when it rained the car had a leak and mold in carpet. Update: Management has reached out and apologized for the issues and how the individual who sold the car us responded when we came for our issues. Management is taking steps to solve the situation to satisfaction. Due to management actually seeing my issues and coming forward to work with me, leads to wanting to give them another chance and will be in for services. Side Note: Management also is working with me to solve the issues with the registration ...

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Google Oct 10, 2022

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Google Oct 7, 2022

Nice clean shop. The ladies in the office were polite and attentive. The guys on the service drive seemed uninterested and really had no idea what was just done to my vehicle. It would have been nice to get a little better communication from the advisors. Other than the electronic communication via internet, I was not really sure what was going on. When a person spends over $2,000, he or she should feel confident about what was done and still needs done without asking a series of questions. Most folks don't even know what to ask! Advisors need to know ...

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Cars Oct 7, 2022

Excellent in every way! I will continue to take my car for service repairs at this location!

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Google Oct 4, 2022

Bought a used 2021 Camaro with 2k miles on it from John Jones Auto Group. Price was on par with market value. They did not try to add any hidden fees on my last minute. I am located in NY so needed to get the vehicle transported. Tyler was very pleasant to work with and communicated with me every step of the way and made sure the pick up of the car went smoothly. My car arrived in beautiful condition just as Tyler assured me it was. I’m very happy I went with this dealership and would highly recommend them ...

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Google Sep 24, 2022

Order a part got it the next day nice clean place good people

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Google Sep 24, 2022

Everything was outstanding. Davin was extremely professional, swift to help us with any questions or concerns. He worked in a personable and efficient fashion making sure he found the right vehicle that fit my wants and needs for what I was looking for. Give that man a raise. He made it easy, walking us through the process of buying my first vehicle, which can be overwhelming. He was super detail oriented, great with communication, and knew every spec about the vehicle we were interested in. He even gave me advice for when I asked how I should sell my old ...

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Google Sep 23, 2022

The entire staff competent, professional and a pleasure to do business with! Greg, Chad and Sherry are to be commended on their continued excellence!

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Google Sep 20, 2022

Greg Dennison, Service Advisor, was very helpful and knowledgeable about what was wrong with my car. I didn't have it serviced when I was there but I'll definitely be returning to this dealership to have my vehicle repaired.

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Google Sep 16, 2022

Everything went fast and easy

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Google Sep 15, 2022

Smooth transaction and salesman did everything he could to make sure we got the truck we needed and wanted. Very satisfied!

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Google Sep 14, 2022

Super friendly

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Google Sep 13, 2022

I was able to drop off my car earlier then my appointment. The issue was fixed right away. My car mileage was over 100k miles and needed maintenance, so I received a text to explain what should be done. Those issues were taken care of that day and my car was ready for pick up by the afternoon. I was happy with the service.

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Google Sep 8, 2022

The salesman was awesome, easy buying experience.

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Google Sep 7, 2022

Had 4 Goodyear tires installed on my 2015 Suburban, pleasantly surprised that John Jones Chevrolet was as competitive on price as other tire stores, even some of the discount stores in Clarksville. In and out when promised, very good service provided.

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Google Sep 1, 2022

Very good service, thank you!

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Google Aug 31, 2022

Had a warranty issue dealt with and the folks did great. I had my key Faub battery replaced and it was $32. Outrageous. I’ll change the one in my wife’s set of keys

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Google Aug 28, 2022

Friendly, helped to get all rebates,

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Google Aug 28, 2022

So this may be a little lengthy but hopefully worth the read. First I want to talk about how amazing Greg Dennison the service manager has been. He doesn’t know me personally and we have only met through one previous visit for service on my Silverado. When I went for and oil change on Friday he called me by name. I told him I was on a short deadline to be somewhere else. He had my truck done an hour before I ever expected it. He was courteous, friendly, and extremely personable. At both visits now they have never ...

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Google Aug 23, 2022

The waiting room could have better comfortable seats. And better directions on how to use the coffee ☕ pot

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Google Aug 18, 2022

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Google Aug 10, 2022

I’d like to think Matt Phillips at the Corydon store. What an amazing job. He helped my son get into the car he really wanted. We had some small hiccups the day we got it. But Matt stood up and with management help , helped to fix the car. They stood behind the car, they stood behind the product that they were selling. I can’t thank them enough for everything that they have done. Matt you went above and beyond for my son. you have a great career ahead of you at John Jones. I will definitely be sending ...

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Google Aug 7, 2022

Taking care of my Jeep problems. Courteous kind and patience service people

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Google Aug 4, 2022

Fast friendly professional Scott Rose is a great person and a great salesman

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Google Aug 3, 2022

Quick and easy!

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Google Aug 2, 2022

Overall experience was good. I was told I would be called when the part needed for my vehicle was in. The part came in and I was not called. However, the service staff provided great service the day my vehicle was serviced.

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Google Aug 1, 2022

The tech Bennie Niece did a great job getting the issue I had taken care of.

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Google Jul 27, 2022

This is a much longer story than I care to share at this time but I will be sending a personal letter to the owner of the dealership, John Jones detailing the excellent treatment that I got from the service staff. What could have been a huge service bill ended up costing me nothing because of the depth of knowledge about my vehicle by Becky Seabolt and the quick response of the team in the service department upon my arrival. It turned a potentially disastrous day for me into one of the most pleasant experiences that I have had in ...

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Google Jul 26, 2022

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Google Jul 25, 2022

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Google Jul 24, 2022

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Google Jul 20, 2022

Service dept was great

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Google Jul 15, 2022

The staff is always friendly and personal. I live in Louisville, Ky and I drive 40 mins to Salem Ind. for for my Suburban's service. I have a chevy dealer 10 mins from my house. The service and personal care is that good!

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Google Jul 7, 2022

John Jones is the best,! Bernetta Tyree

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Google Jul 1, 2022

Jaelin Hoar was the best salesman I've dealt with in a long time. Answered all our questions showed us multiple vehicles for us to choose from. He never once pressured us in any way. If I ever need another vehicle, Jaelin will be my 1st call.

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Google Jun 26, 2022

We bought a 2021 Traverse here today. Billy Cody was awesome taking care of us!!! He was with us through the process until the end. Highly recommend buying a car and using Billy as your salesman. Thanks, Billy!

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Google Jun 24, 2022

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Google Jun 23, 2022

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Google Jun 13, 2022

I always have great customer service at John Jones. The staff is very friendly and very informative each time I service my vehicle. I drive 30 minutes to get my vehicle serviced, because they do such a great job.

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Google Jun 13, 2022

I originally had a not so great experience last week with the service department which lead me to leave a negative review. The next day I received a call from the manager and he agreed to make the issue right. He not only honored the original quote, there was another code when the work was complete and he took care of it free if charge. That you John Jones fir making the situation right. I greatly appreciate it.

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Google Jun 7, 2022

Rick Roll went up and above my expectations while buying my new Corvette. 100% happy with my experience

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Google Jun 7, 2022

Repair was completed in a timely manner. However, we already knew what the problem was (TSB) and the cost for the diagnostic test was unnecessary. Other shops we've used deducted this cost, if repairs were completed by them.

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Google Jun 4, 2022

I enjoyed the salesperson. Beautiful building, service area, top notch. Impressive.

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Google May 28, 2022

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Google May 26, 2022

Great job

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Google May 25, 2022

Scott Rose gave me great service

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Google May 10, 2022

Wade Neihoff & his crew did an excellent job on my 2019 Dodge Journey. The transmission was not shifting & staying in 2nd gear. They had to order parts & I was provided the rental in the shop. Then work completed, they even ran it threw the car wash. Thanks to all the crew.

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Google May 9, 2022

Service was great and everything was done to perfection! Will definitely be coming back.

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Google May 6, 2022

Great service, very friendly, free coffee and they even washed my Jeep because my giant puppy put mud prints all over the side of it.

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Google May 5, 2022

While I was waiting there was a lot of workers asked if I was doing ok and if I needed anything

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Google May 4, 2022

Adrienne H. and the GM went above and beyond to put me in a new vehicle. I am grateful for their professionalism and willingness to meet my requests.

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Google May 2, 2022

They are really good and nice

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Google Apr 30, 2022

Greg was so nice and helpful! Everyone made me feel so taken care of during my time at the dealership!

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Google Apr 28, 2022

Nice folks, good service.

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Google Apr 16, 2022

Nice place, the staff was very friendly.

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Google Apr 14, 2022

I would give this a 0 star if I could. I've bought several vehicles from his dealership and thought it was a reputable company. When my new vehicle that I purchased from them starting have issues I took it to their service department in Corydon..... I went in for a brake job and oil change; they did the brakes (forgot to do the oil change). The next day my car started making a popping noise and had sudden electrical issues. I scheduled to have my vehicle looked at and they provided a rental car. They didn't look at my ...

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Google Apr 9, 2022

Great place to buy a vehicle!!

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Google Apr 4, 2022

Trent was the best !!!

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Google Mar 19, 2022

Great place !!!!

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Google Mar 18, 2022

Great service, done on time.

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Google Mar 17, 2022

Davin did a great job. He took care of all of our wants and needs in a very professional way. He was easy to work with. He did this in a way without pressuring us . He was very good at explaining all of the features on this truck. In fact he even offered to take us on a tour of the building including the service department, but we had to get back for a funeral. We were also impressed that a full tank of gas was included and that it was detailed out before we left. Robert was really on ...

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Google Mar 16, 2022

Went above and beyond for me the service was fast did everything I asked him and even washed my truck this is by far some of the best customer service I’ve ever received

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Google Mar 15, 2022

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Google Mar 14, 2022

I purchased a car in February, and so far it's a great car

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Google Feb 25, 2022

Fast, quality, friendly service. The sales and finance team made for a nice purchase experience.

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Google Feb 22, 2022

Staff was very courteous. I was kept up to date by text messages which was great. And the work was done very quickly. Very satisfied with my experience .

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Google Feb 22, 2022

After many untruths and attempts from other dealerships to sell me a vehicle I didn't want a friend told me to go to John Jones. I am so thankful I did. Not only did I save quite a bit, the vehicle I called about was waiting for me when I got there. I was greeted by Alex at the door he was wonderful and had me out the door in my new ride in record time! I have never had such a stress free easy transaction in my life buying a vehicle. If you are looking for a quality ...

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Google Feb 22, 2022

We were just looking for a pickup. They have more stock than most places in the area.

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Google Feb 21, 2022

You let them know what you would like to buy, and they let you decide

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Google Feb 20, 2022

See Trent Willoughby for an honest positive car buying experience!

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Google Feb 19, 2022

Great experience as always, above and beyond.

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Google Feb 12, 2022

Excellent, Jeff was great is a sales person management great. They are working with the parameters I gave them. I couldn't be more pleased

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Google Feb 10, 2022

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Google Feb 7, 2022

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Google Feb 2, 2022

Adam was great to work with. He was friendly and professional. He explained what was going on with my vehicle.

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Google Feb 2, 2022

It’s convenient! Thanks

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Google Jan 31, 2022

Wade was awesome, didnt hassle me or pressure me at all. Best experience i have had at any dealership. Im extremely happy with the entire process and the outcome.

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Google Jan 22, 2022

I looked like a hobo matt cox approached me....made me feel comfortable answered all questions..l am so thankful...lve been through the ringer and matt made me feel very comfortable not pressured..love my car thankyou so much...l hope matt cox gets a good raise....thankyou again.

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Google Jan 21, 2022

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Google Jan 17, 2022

Showed up early for my appointment time, but they took me right in. Enjoyed some coffee and some quiet time in the waiting area while waiting for my service to be completed. All services were completed ahead of my estimated time. Payment was made easy.

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Google Jan 14, 2022

They were a great help.

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Google Jan 4, 2022

Friendly concierge and quick oil changes

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Google Jan 2, 2022

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Google Dec 31, 2021

Great

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Google Dec 29, 2021

Easy to deal with. Did not feel pressured to buy. The salesperson, Trent, was very good to search for the vehicle we wanted and delivered a fair price too. Very happy with my purchase and experience.

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Google Dec 23, 2021

Joey Edwards was excellent person to buy a truck from. He treated us fairly and was extremely kind and helpful. He made buying a truck for my husband very rewarding. Thank you so much Joey.

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Google Dec 22, 2021

Fast great service

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Google Dec 22, 2021

I could not have been happier. Dennis was able to get me a rental car at a very good rate. They anticipated completing the work on Thursday but were able to find the part locally, so the repair was completed on Tuesday. The work that was performed is very good, I can definitely tell a difference in the trucks performance.

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DealerRater Nov 3, 2021

I went in to look at a Camaro and left with a new Jeep Gladiator.. service was amazing and will consider them for next vehicle purchase! great customer service!

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DealerRater Feb 27, 2020

Very impressed with the overall experience at this dealership. They were very helpful and knowledgeable about the features of my new Equinox. I also got a greaat deal. The facility was clean and all the staff friendly. This will be where I shop for all my future car purchases!

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DealerRater Sep 5, 2011

Was interested in a 2011 Buick LaCrosse CXL. Was wanting the red jewel tone, 6 cylinder with the comfort package only. The only red one they had on the lot had much more amenities than we were wanting or felt we could afford. We had a 2010 Nissan Altima with a little over 6000 miles on it that we were trading. Brad was so nice trying to work with us to get a price we felt we could afford along with our trade in. After much offering and counter offering we were able to agree and bought the car we wanted. We had checked ...

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DealerRater Aug 13, 2011

Mike Atchison did everything to provide me with any information I needed to make my decision easier. I felt really comfortable dealing with him. He was very genuine. I appreciate his care and concern for me.

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