Very good customer service
The service I received was the best I have ever experienced as a Chevrolet customer of over 45 years. I have had service and warranty work performed at multiple dealerships and this was the very best! Highly recommend John Jones!!
Costly at a tough time these days
Brett, Spencer, and Evan took great care of us knowing the situation we were in. They did fantastic. This purchase was the best car buying experience for us in our entire in my life! Thanks guys!
Little slow in responding back to me
Excellent in every way. 1st time I've had the receptionist come over and see if I needed anything! Great customer service from the moment I arrived. Would definitely recommend to everyone.
The Corydon Indiana did not have the vehicle I wanted. Corey Broughton called the Salem location to let them know I was coming to look at the vehicle I was interested in. I was able to drive it back to Corydon where I purchased the 2023 Buick Envision. Very pleased with Corey and Josh Bowen
Was fast and friendly
Service advisor did great , but when we got vehicle home cooling fans come on and temperature gauge stayed at 160 when shutting engine off cooling fans stayed on for 2 to 5 min.
Very good at helping people find what they need and works for them
Timely, kind/polite, great hospitality & communication. Detailed feedback on service.
Did a excellent job Finishing faster then I expected
Best auto dealership experience that I have ever experienced!
Service department was excellent, but, I had just bought the car two months ago. When I purchased the car I ask about the breaks because they felt funny. I was told they had been inspected and were fine. I had spend $700 to fix them.
Our salesman was very nice. Not pushy.
Salesman Matt was very helpful
Everyone was great. Trent my salesman is a wonderful man. Nathan and Greg are wonderful with service!!
Great salesman Jason Turner. Got us the truck we wanted, very knowledgeable.
Friendly staff, who was willing to explain what they had done to my vehicle while in their care.
The repair was made quickly, the staff was polite and professional, and the waiting area was comfortable
Tyler was a1 top notch to deal with
It was a routine service, oil change, tires rotated, and a couple of additional items were recommended that were also performed. It was very easy getting the appointment, getting the car in to the shop and I needed a very short ride that the shuttle supplied.
Work was completed in a timely manner, staff were courteous and checked on me frequently, I was updated frequently on the progress of the service.
Great Service as always!
It took longer to change my oil than it should have. Other than that it was ok.
My experience was really great! Thank you!
Such an easy and incredible buying experience at John Jones Automotive in Corydon. Cory, Bill, and Jason provided exceptional care and demonstrated quality characteristics that are very much appreciated. They build a relationship, rather than just treating the person as a sales number. They conduct business with integrity. They were not "pushy" in any way and provided an enjoyable and professional Service and Selling experience as our trusted advisor in the Automotive [buying] industry by answering all questions and addressing any concerns we had. John Jones Automotive in Corydon is highly recommended! They truly went above and beyond ...
Very Helpful and professional. I would be coming from South Carolina which is a long travel for me. Was willing to work with me by flexable time to see the car that I wanted.
I'm sitting less than 15 feet away and you text me for approval for added service work.what ever happened to face to face.I wasted at least 30 minutes by not seeing my text.stupid and rude.
1st time having my car serviced there. Everyone was very nice & polite. Service was good, kinda expensive then what I'm use to.
Everyone I had contact with was friendly and made me feel very welcome. The entire place is clean and inviting.
Everyone is always nice at the dealership, the waiting area is always clean.
My appointment was for 9:30 AM and they were right on time and got me up in timely manner weren’t oil change before the storms moved in. The text answered all the questions that I had.
My car was a total loss, being in a situation with no car and not knowing where to start Cory was there to help. With in a day we located a car, approved, and drove away. Thank you Cory and Bill.
Matt Phillips is an amazing guy to buy from. He’s nice, not pushy, and knows about cars. NOTE: Contrary to what the owner put below, Matt is at the Corydon branch, NOT Scottsburg. If you need a car, ask for him, he'll get you hooked up!
Very good service and experience.
Joey was great to work with! Not pushy and worked on getting what we wanted on our terms! Thanks for making it happen! This is our second time purchasing from John Jones and would recommend to anyone!
Matt Cox was so helpful & chose the perfect car for me. I love it & was beyond happy with his service & friendliness. He made it so easy. Thanks!
Greg & his crew are always professional, right on time & take care of my vehicle's needs & repairs! I'm SO glad my friend recommended them to me! Sincerely, Sandra Oliver
I appreciate the cleanliness & professionalism, & openness to any customer complaint. Thank you, Mark Arnett
Trent Willoughby made the entire car buying experience a real pleasure. This is so important when making a large item purchase. Customer Service is everything and Trent excels in this. There was no pressure, no games and none of the usual characteristics that are typically involved in auto sales that negatively impact a customer's desire to purchase a new vehicle. I sure appreciated that about him. Shout out to Ben as well.
Worked with Josh Bowman to buy our 2023 Grand Cherokee L. Josh was very open to what we had to say and not pushy whatsoever, great salesmanship. The entire experience was great, from the test drive to the financing. 10/10 highly recommend.
Great staff, very attentive and customer service focused.
Trent was good to work with understanding what we needed
I had a great buying experience here, I worked with Joey E. and he was very helpful! He got me into the vehicle I wanted and made the purchasing process as stress free as possible! I’m happy with my new truck and the service I received here.
Quick and easy pickup
The service folks were helpful and brought up things that need to be addressed in future service
My car stalled when I pulled out of a parking spot. I called Greg at John Jones & he asked me a couple of questions about what was happening. He told me what he thought the problem might be. I was able to get the car to the shop, he ran the diagnostic & it was the problem he thought it would be. They got my car fixed in about two hours so I could safely drive it.
Consistently prompt and professional.
Very friendly staff. Got a timely appointment for service. Professional service explained, completed, and documented for my records. I’ll be back for my next service when needed.
We received great service, good people and large selection of vehicles at John Jones Corydon!
The people at John Jones are some of the nicest people I have ever met. They were quick, explained everything, and had me back on the road in less than 2 hours
No problem, all was excellent as always. THANKS!
I had a scheduled oil change for the next am and brought the vehicle by around 430p the night before for am appointment. When I arrived at check in the gentleman said that they were open in the back and could do my service immediately. We were able to have dinner locally and return with the service complete! He could have easily just checked me in and not mentioned this, but went out of his way to make the experience more expeditious! This saved us a trip back the next day! Thanks for a great experience!
Very quick. Nice waiting area. Free coffee.
Matt Phillips was very easy to work with. Very professional and nice. Never made you feel like you had a dumb question. The whole process was so easy.
Everyone we dealt with was extremely helpful and professional. Bill and Spencer answered all our questions. Bill Cody told us if we had any questions about our new Traverse to call him anytime and he would help us out. We would recommend John Jones to anyone.
I purchased a new Ram for my business recently. I had the best experience that I have ever had. My salesperson Tyler Wiseman was extremely friendly, helpful, and knowledgeable . I look forward to purchasing more vehicles from him in the future .
I had never met Braxton before. He is a friend of a friend of mine. Was pleased to work with Braxton and will tell others they need to call him.
Wouldn't buy a car any where else! Great service
Trent is a good salesman and a fair negotiator. We came from WI to work with Trent a second time.
As always our salesman came through for us. This is our 6th vehicle for us and one to our parents since we have become members of this group. As always thank you..
They are always super at helping any way they can for a number of issues!.
Staff was pleasant, timely and easy to work with
Great customer service
I only had an oil change so not much can go wrong. But the people are really nice and that is the reason for my excellent ratings,
everyone helpful, friendly and professional
2017 Chevy volt being serviced. The mgmt team worked with me to get it taken care of . Thank you
Great service. Great people!
It was good they were fast and friendly
The best service department every time. Thank you. Y’al are very professional and the service is awesome. I love my Chevy Equinox. 🤗
Everyone was friendly, professional and helpful.
Everyone who i came in contact with was very friendly and helpful. I always appreciate the great customer service!
Keep up the good work
Bought a used 2018 through this dealership and found out when it rained the car had a leak and mold in carpet. Update: Management has reached out and apologized for the issues and how the individual who sold the car us responded when we came for our issues. Management is taking steps to solve the situation to satisfaction.
Nice clean shop. The ladies in the office were polite and attentive. The guys on the service drive seemed uninterested and really had no idea what was just done to my vehicle. It would have been nice to get a little better communication from the advisors. Other than the electronic communication via internet, I was not really sure what was going on. When a person spends over $2,000, he or she should feel confident about what was done and still needs done without asking a series of questions. Most folks don't even know what to ask! Advisors need to know ...
Bought a used 2021 Camaro with 2k miles on it from John Jones Auto Group. Price was on par with market value. They did not try to add any hidden fees on my last minute. I am located in NY so needed to get the vehicle transported. Tyler was very pleasant to work with and communicated with me every step of the way and made sure the pick up of the car went smoothly. My car arrived in beautiful condition just as Tyler assured me it was. I’m very happy I went with this dealership and would highly recommend them ...
I have never had a brand new car or my husband either.Matt Phillips made us extremely comfortable and was very , very nice.A pleasant experience all and all.If you need a vehicle go there.
Everything was outstanding. Davin was extremely professional, swift to help us with any questions or concerns. He worked in a personable and efficient fashion making sure he found the right vehicle that fit my wants and needs for what I was looking for. Give that man a raise. He made it easy, walking us through the process of buying my first vehicle, which can be overwhelming. He was super detail oriented, great with communication, and knew every spec about the vehicle we were interested in. He even gave me advice for when I asked how I should sell my old ...
The entire staff competent, professional and a pleasure to do business with! Greg, Chad and Sherry are to be commended on their continued excellence!
Greg Dennison, Service Advisor, was very helpful and knowledgeable about what was wrong with my car. I didn't have it serviced when I was there but I'll definitely be returning to this dealership to have my vehicle repaired.
Everything went fast and easy
Smooth transaction and salesman did everything he could to make sure we got the truck we needed and wanted. Very satisfied!
I was able to drop off my car earlier then my appointment. The issue was fixed right away. My car mileage was over 100k miles and needed maintenance, so I received a text to explain what should be done. Those issues were taken care of that day and my car was ready for pick up by the afternoon. I was happy with the service.
The salesman was awesome, easy buying experience.
Had 4 Goodyear tires installed on my 2015 Suburban, pleasantly surprised that John Jones Chevrolet was as competitive on price as other tire stores, even some of the discount stores in Clarksville. In and out when promised, very good service provided.