Customer Testimonials
No problem, all was excellent as always. THANKS!
I had a scheduled oil change for the next am and brought the vehicle by around 430p the night before for am appointment. When I arrived at check in the gentleman said that they were open in the back and could do my service immediately. We were able to have dinner locally and return with the service complete! He could have easily just checked me in and not mentioned this, but went out of his way to make the experience more expeditious! This saved us a trip back the next day! Thanks for a great experience!
Very quick. Nice waiting area. Free coffee.
Matt Phillips was very easy to work with. Very professional and nice. Never made you feel like you had a dumb question. The whole process was so easy.
Great Service and Sales Department. Always there to help me or my family whenever we need it.
Everyone we dealt with was extremely helpful and professional. Bill and Spencer answered all our questions. Bill Cody told us if we had any questions about our new Traverse to call him anytime and he would help us out. We would recommend John Jones to anyone.
I purchased a new Ram for my business recently. I had the best experience that I have ever had. My salesperson Tyler Wiseman was extremely friendly, helpful, and knowledgeable . I look forward to purchasing more vehicles from him in the future .
I had never met Braxton before. He is a friend of a friend of mine. Was pleased to work with Braxton and will tell others they need to call him.
Great service!
Wouldn't buy a car any where else! Great service
Trent is a good salesman and a fair negotiator. We came from WI to work with Trent a second time.
As always our salesman came through for us. This is our 6th vehicle for us and one to our parents since we have become members of this group. As always thank you..
They are always super at helping any way they can for a number of issues!.
Staff was pleasant, timely and easy to work with
Great customer service
I only had an oil change so not much can go wrong. But the people are really nice and that is the reason for my excellent ratings,
everyone helpful, friendly and professional
I brought my truck in for basic service service adviser got truck in right away and service was completed in a timely manner very pleased
2017 Chevy volt being serviced. The mgmt team worked with me to get it taken care of . Thank you
Great service. Great people!
It was good they were fast and friendly
The best service department every time. Thank you. Y’al are very professional and the service is awesome. I love my Chevy Equinox. 🤗
Everyone was friendly, professional and helpful.
Everyone who i came in contact with was very friendly and helpful. I always appreciate the great customer service!
Keep up the good work
Bought a used 2018 through this dealership and found out when it rained the car had a leak and mold in carpet. Update: Management has reached out and apologized for the issues and how the individual who sold the car us responded when we came for our issues. Management is taking steps to solve the situation to satisfaction.
Nice clean shop. The ladies in the office were polite and attentive. The guys on the service drive seemed uninterested and really had no idea what was just done to my vehicle. It would have been nice to get a little better communication from the advisors. Other than the electronic communication via internet, I was not really sure what was going on. When a person spends over $2,000, he or she should feel confident about what was done and still needs done without asking a series of questions. Most folks don't even know what to ask! Advisors need to know ...
Excellent in every way! I will continue to take my car for service repairs at this location!
Bought a used 2021 Camaro with 2k miles on it from John Jones Auto Group. Price was on par with market value. They did not try to add any hidden fees on my last minute. I am located in NY so needed to get the vehicle transported. Tyler was very pleasant to work with and communicated with me every step of the way and made sure the pick up of the car went smoothly. My car arrived in beautiful condition just as Tyler assured me it was. I’m very happy I went with this dealership and would highly recommend them ...
Order a part got it the next day nice clean place good people
Everything was outstanding. Davin was extremely professional, swift to help us with any questions or concerns. He worked in a personable and efficient fashion making sure he found the right vehicle that fit my wants and needs for what I was looking for. Give that man a raise. He made it easy, walking us through the process of buying my first vehicle, which can be overwhelming. He was super detail oriented, great with communication, and knew every spec about the vehicle we were interested in. He even gave me advice for when I asked how I should sell my old ...
The entire staff competent, professional and a pleasure to do business with! Greg, Chad and Sherry are to be commended on their continued excellence!
Greg Dennison, Service Advisor, was very helpful and knowledgeable about what was wrong with my car. I didn't have it serviced when I was there but I'll definitely be returning to this dealership to have my vehicle repaired.
Everything went fast and easy
Smooth transaction and salesman did everything he could to make sure we got the truck we needed and wanted. Very satisfied!
Super friendly
I was able to drop off my car earlier then my appointment. The issue was fixed right away. My car mileage was over 100k miles and needed maintenance, so I received a text to explain what should be done. Those issues were taken care of that day and my car was ready for pick up by the afternoon. I was happy with the service.
The salesman was awesome, easy buying experience.
Had 4 Goodyear tires installed on my 2015 Suburban, pleasantly surprised that John Jones Chevrolet was as competitive on price as other tire stores, even some of the discount stores in Clarksville. In and out when promised, very good service provided.
Very good service, thank you!
Had a warranty issue dealt with and the folks did great. I had my key Faub battery replaced and it was $32. Outrageous. I’ll change the one in my wife’s set of keys
Friendly, helped to get all rebates,
So this may be a little lengthy but hopefully worth the read. First I want to talk about how amazing Greg Dennison the service manager has been. He doesn’t know me personally and we have only met through one previous visit for service on my Silverado. When I went for and oil change on Friday he called me by name. I told him I was on a short deadline to be somewhere else. He had my truck done an hour before I ever expected it. He was courteous, friendly, and extremely personable. At both visits now they have never ...
The waiting room could have better comfortable seats. And better directions on how to use the coffee ☕ pot
I’d like to think Matt Phillips at the Corydon store. What an amazing job. He helped my son get into the car he really wanted. We had some small hiccups the day we got it. But Matt stood up and with management help , helped to fix the car. They stood behind the car, they stood behind the product that they were selling. I can’t thank them enough for everything that they have done. Matt you went above and beyond for my son. you have a great career ahead of you at John Jones. I will definitely be sending ...
Taking care of my Jeep problems. Courteous kind and patience service people
Fast friendly professional Scott Rose is a great person and a great salesman
Quick and easy!
Overall experience was good. I was told I would be called when the part needed for my vehicle was in. The part came in and I was not called. However, the service staff provided great service the day my vehicle was serviced.
The tech Bennie Niece did a great job getting the issue I had taken care of.
This is a much longer story than I care to share at this time but I will be sending a personal letter to the owner of the dealership, John Jones detailing the excellent treatment that I got from the service staff. What could have been a huge service bill ended up costing me nothing because of the depth of knowledge about my vehicle by Becky Seabolt and the quick response of the team in the service department upon my arrival. It turned a potentially disastrous day for me into one of the most pleasant experiences that I have had in ...
Service dept was great
The staff is always friendly and personal. I live in Louisville, Ky and I drive 40 mins to Salem Ind. for for my Suburban's service. I have a chevy dealer 10 mins from my house. The service and personal care is that good!
John Jones is the best,! Bernetta Tyree
Jaelin Hoar was the best salesman I've dealt with in a long time. Answered all our questions showed us multiple vehicles for us to choose from. He never once pressured us in any way. If I ever need another vehicle, Jaelin will be my 1st call.
We bought a 2021 Traverse here today. Billy Cody was awesome taking care of us!!! He was with us through the process until the end. Highly recommend buying a car and using Billy as your salesman. Thanks, Billy!
I always have great customer service at John Jones. The staff is very friendly and very informative each time I service my vehicle. I drive 30 minutes to get my vehicle serviced, because they do such a great job.
I originally had a not so great experience last week with the service department which lead me to leave a negative review. The next day I received a call from the manager and he agreed to make the issue right. He not only honored the original quote, there was another code when the work was complete and he took care of it free if charge. That you John Jones fir making the situation right. I greatly appreciate it.
Rick Roll went up and above my expectations while buying my new Corvette. 100% happy with my experience
Repair was completed in a timely manner. However, we already knew what the problem was (TSB) and the cost for the diagnostic test was unnecessary. Other shops we've used deducted this cost, if repairs were completed by them.
I enjoyed the salesperson. Beautiful building, service area, top notch. Impressive.
Great job
Scott Rose gave me great service
Wade Neihoff & his crew did an excellent job on my 2019 Dodge Journey. The transmission was not shifting & staying in 2nd gear. They had to order parts & I was provided the rental in the shop. Then work completed, they even ran it threw the car wash. Thanks to all the crew.
Service was great and everything was done to perfection! Will definitely be coming back.
Great service, very friendly, free coffee and they even washed my Jeep because my giant puppy put mud prints all over the side of it.
While I was waiting there was a lot of workers asked if I was doing ok and if I needed anything
Adrienne H. and the GM went above and beyond to put me in a new vehicle. I am grateful for their professionalism and willingness to meet my requests.
They are really good and nice
Greg was so nice and helpful! Everyone made me feel so taken care of during my time at the dealership!
Nice folks, good service.
Nice place, the staff was very friendly.
I would give this a 0 star if I could. I've bought several vehicles from his dealership and thought it was a reputable company. When my new vehicle that I purchased from them starting have issues I took it to their service department in Corydon..... I went in for a brake job and oil change; they did the brakes (forgot to do the oil change). The next day my car started making a popping noise and had sudden electrical issues. I scheduled to have my vehicle looked at and they provided a rental car. They didn't look at my ...
Great place to buy a vehicle!!
Trent was the best !!!
Great place !!!!
Great service, done on time.
Davin did a great job. He took care of all of our wants and needs in a very professional way. He was easy to work with. He did this in a way without pressuring us . He was very good at explaining all of the features on this truck. In fact he even offered to take us on a tour of the building including the service department, but we had to get back for a funeral. We were also impressed that a full tank of gas was included and that it was detailed out before we left. Robert was really on ...
Went above and beyond for me the service was fast did everything I asked him and even washed my truck this is by far some of the best customer service I’ve ever received
I purchased a car in February, and so far it's a great car
I went in to look at a Camaro and left with a new Jeep Gladiator.. service was amazing and will consider them for next vehicle purchase! great customer service!
Very impressed with the overall experience at this dealership. They were very helpful and knowledgeable about the features of my new Equinox. I also got a greaat deal. The facility was clean and all the staff friendly. This will be where I shop for all my future car purchases!
Was interested in a 2011 Buick LaCrosse CXL. Was wanting the red jewel tone, 6 cylinder with the comfort package only. The only red one they had on the lot had much more amenities than we were wanting or felt we could afford. We had a 2010 Nissan Altima with a little over 6000 miles on it that we were trading. Brad was so nice trying to work with us to get a price we felt we could afford along with our trade in. After much offering and counter offering we were able to agree and bought the car we wanted. We had checked ...
Mike Atchison did everything to provide me with any information I needed to make my decision easier. I felt really comfortable dealing with him. He was very genuine. I appreciate his care and concern for me.
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